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De 10 vaardigheden van mediationIn De 10 vaardigheden van mediation beschrijft Hein van Meeteren tien onmisbare vaardigheden bij bemiddeling bij conflicten. Het boek is geschreven voor managers, bestuurders en leidinggevenden die door hun werk veelvuldig in aanraking komen met interne en externe conflicten en spanningen. Vaardigheden die aan de orde komen zijn: weten te sturen n los te laten; een heldere gespreksstructuur aanbrengen en bewaken; jezelf met gezag en geloofwaardigheid
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De 10 vaardigheden van mediation
Item no
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9083573416
US$ 21.99
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